• How to check the charging history?

    From the home screen menu, select the device where you want to check the charging history. Go to the device settings by clicking on the two pinwheels in the upper right corner. From the settings menu, select Loading History. Select the period in which you want to check the charging…

  • Installation of the device

    Unscrew the front of the device. Use a stencil to mark the spot on the wall for the holes. Then drill the holes and place the dowels in them. Screw the device to the wall and attach the gaskets. If you intend to install your own cable in the device,…

  • How do I remove the Green Wallbox 2 Pro from my account?

    Select the device you want to delete from the home screen menu. Go to the device settings by clicking on the two pinwheels in the upper right corner. From the settings menu, select Manage Access. Click the Disconnect button to remove the charger from your account.

  • How to change the name of the Green Wallbox device ?

    From the home screen menu, select the device you want to rename. Go to the device settings by clicking on the two pinwheels in the upper right corner. Next to the current username, there is an icon that must be clicked to change the name of the device. Enter the…

  • How to add a new user to Green Wallbox 2 Pro

    From the home screen menu, select the device to which you want to add a new user. Go to the application’s settings by clicking on the two cogwheel icon in the upper right corner of the screen. In the settings, select “Manage access.” Select the “Users” option. To add a…

  • How to start charging ?

    First, simply plug in the charger using the Type 2 cable and turn on the power. With the default Plug & Play function, the charging process will start automatically. If you want more control over charging, you can use our app. Here’s how to do it: Download and install the…

  • How to create a new user

    On the bottom panel of the screen, find and select the “Registration” button. Fill in all the blanks: In addition, mark the consents : After completing all the fields, click the “Register” button. Check your email inbox. You will receive a message from us with an activation link.

  • What is Plug & Play and how to enable/disable it ?

    From the home screen menu, select the device on which you want to disable/enable the Plug & Play function. Go to the device settings by clicking on the two pinwheels in the upper right corner. From the settings menu you can enable or disable the Plug & Play function

  • How do I set the charging power on the Green Wallbox 2 Pro?

    From the home screen menu, select the device on which you want to set the charging power. Use the slider in the middle of the screen to adjust the power of the device. You can also do it with plus and minus. Confirm the change in charging power with the…